ORDERS reserves the property of articles until the complete payment of the order, i.e. the payment of the price of the order to reserves the right to cancel or refuse any order from a customer with whom there is a dispute concerning the payment of a previous order or that would be any form of risk. is committed to honoring the orders received on the Internet site only within the limit of stocks available. If one or more items were not available undertakes to inform the customer as soon as possible, and where appropriate to reimburse at the latest within 7 days of payment of the sums paid.



Our promotional offers are valid only on command via the website until stocks are exhausted. Sale items are not refundable but exchangeable (in the form of another article or a memo) under 7 days from the date of receipt of the goods. This option is not possible in case of retraction.


 Design Joanne Martin ensures to keep this site updated to reflect the price and service in the network of shops Design Joanne Martin. However, prices may change without notice. The official amount of your invoice will be sent to you upon confirmation of your order. Please note that the prices of the products are in Canadian dollars and do not include taxes. On the other hand, taxes are included in the total of your order at any time presented to the right of your screen being ordered.


Design Joanne Martin displays on its Internet site the products actually available for orders. It is possible that some products are unavailable at the time of delivery. If this is the case, a customer service agent will contact you using the contact information of your customer profile. You can then modify or cancel your order.


The payment of your purchases by
Gift cards


Gift cards are closed sales and are therefore non-refundable. Reimbursement of purchases paid by gift card will be through the issuance of a new gift card in-store only. Gift cards sold on our site are usable only in-store.



Commercial offers and information about products and services of Design Joanne Martin may be sent by e-mail or mail.

Similarly, Design Joanne Martin offers free Internet users a service called “Newsletter”. This letter is, first and foremost, for informational purposes. It contains information allowing users to better use the site and puts forward the news of it and the products offered there.

However, the Client may at any time request to no longer receive such proposals and/or information or by e-mail by activating the link provided for this purpose and located, as a rule, at the end of message either by mail to the address of the service client Design Joanne Martin, mentioned above.

It is similarly to unsubscribe from the Newsletter, by clicking on the link at the bottom of the Newsletter, which provides that: If you no longer wish to receive the Newsletter, click here. Caution these requests are taken into account if confirm by a message. If this is not the case, send a mail to the following address:  specifying the email address to unsubscribe.